SERVICE CALLS
E Link International will provide service calls as reasonably requested by you at no charge for labor. Service calls will be accepted and performed during normal working hours not including Saturdays, Sundays or holidays.
REPAIR ON SITE
There will be no charge for replacing parts, when available from the manufacture, or when worn or damaged through normal use. E Link International shall respond to a service call from customer on or before the next business day. This agreement does not cover (a) abuse, accidents, neglect, fire, theft, power surge, vandalism, smoke, acts of nature, or (b) supply items such as paper, or transparencies. E Link International will not be responsible for delays or inability to provide service calls due to strikes, accidents, embargoes, acts of nature, or any event beyond its control.
TONER USAGE AGREEMENT
Toner will be compatible. All toner for the machines listed in the agreement, will be purchased exclusively from E Link International
MACHINE CLEANING
All printers listed will be cleaned during the term of the agreement
TERM OF AGREEMENT
This agreement will be for one year. This agreement will automatically renewed annually. The agreement can be canceled by either party in writing within 30 days prior to the end of the agreement.
614-360-1153